It Takes a Village: What’s Your Role
This live webinar took place August 7 at 3:00 ET.
Failure to follow procedures (FFP) is the number one driver of FAA enforcement and administrative actions. When the maintenance manual isn’t followed, is the mechanic to blame? Or is it co-workers who foster an environment that breeds noncompliance? Is it the supervisor that rushes a task to meet a production schedule or flight departure time? The manufacturer that produces checklists that are incorrect, difficult to use, or just too complicated? What about the lawyers that insist on unclear language who, in turn, blame the regulators for onerous and unreasonable requirements? Or is it the educator that fails to instill better safety behavior? Are we all to blame? Johnson describes the FFP challenge, provides his thoughts on why industry continues to allow the common misstep, and offers a solution to addresses an entire “village” of personnel.
Webinar durations range from 30-60 minutes. Registration fee is charged per attendee. Attendees will receive a certificate of attendance via email following completion of the webinar.
About the presenter:
Dr. Bill Johnson PhD, Chief Scientific and Technical Advisor for Human Factors in Aircraft Maintenance Systems, Federal Aviation Administration.
Dr. Johnson has over 40 years of experience as a senior executive and scientist in private and public aviation engineering companies, including 15 years at FAA. He was the director for the Americas for Lufthansa Technical Training where he led human factors training development for more than 10,000 employees and 50,000 external customers world-wide.
He joined FAA as the first chief scientific and technical advisor for human factors in aircraft maintenance systems. In his senior executive capacity, he provides scientific and technical leadership in all matters related to human factors in maintenance.
Dr. Johnson is a certificated aviation maintenance technician and licensed pilot. He has served as a Designated Mechanic Examiner and as a professor at the University of Illinois.